Town of Bonnyville

It's Multi-Natural


Utility Billing & Accounts Receivable

px adminfinance2The Finance & Administration, in conjunction with the Public Works Department, provides utility hook-up, disconnection, and billing services. The Town reads meters on a bi-monthly basis for those who do not have Automatic Meter Reading capability. AMR’s are read on a monthly basis.

Bills are normally mailed on the last Monday of the month and are due the third Monday of the following month. A penalty of 4.95% is applied to all overdue accounts.

Utility Deposit Requirements

Upon completion of the Application for Utility Services, tenants shall provide a $150.00 utility deposit before any service hook up and the utility bill will remain in the landlord's name with a copy being sent to the tenant.  All property owners are now required to pay a $50.00 deposit.  Reference letters are no longer accepted.

Utility Connection and Disconnection Service

To arrange for utility connection or disconnection services, contact Helene Michaud at the Town Office at 780-826-3496.

Acceptable Methods and Locations for Making Payments:

  • In person at the Town Office during normal business hours. Cheques, cash, money orders or debit card payments are accepted.
  • Through the locked night deposit box located at the front entrance to the Town Office for after hours payments.
  • Through the mail by cheque or money order.
  • Through any financial institution offering bill payment services either through a teller, an ATM terminal or Internet Banking.
  • By automatic monthly deduction from a customer’s bank account as authorized by the customer through the signing of an agreement.

Contact Information

Administration & Finance
Renee Stoyles, Director
4917 - 49 Avenue
Bonnyville, Alberta

Phone: 780-826-3496
Toll Free No: 1-866-826-3496
Fax: 780-826-4806

Mailing Address
Town of Bonnyville
Bag 1006
Bonnyville AB
T9N 2J7

Contact Us

Town of Bonnyville

4917 - 49 Avenue Bag 1006 Bonnyville AB T9N 2J7

phone Phone: 1-866-826-3496  

Hours of Operation: Monday to Friday 8:30 a.m. to 4:30 p.m. Closed for statutory holidays

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